After the final hands are shaken and parting pleasantries said, the interview isn’t over. The crucial last step to a perfect interview is a golden thank you note. I’ve already written about tips for writing the perfect thank you note, but what happens when your interviewer isn’t human? If you’ve gotten a job that requires an initial e-mail screen, like the NBC Page Program for example, read on for a reader’s question on how to navigate this unique situation.
Q. I hope this finds you well. I recently had an a first round interview for a job that consisted of an online test. I am wondering if I should send a thank you email to the email address that contacted me? It is not a person but rather a generic email for HR. If so, what should I say?
A. Congratulations on the job interview! Though not technically necessary since you didn’t meet with a person, I would still send a thank you note. As a rule of thumb, when in doubt, send a thank you. You can never go wrong that way and it’s always wise to take advantage of every opportunity to highlight your excitement about the role.
Since you don’t have a specific contact person, try doing a little digging around on LinkedIn or their company website to see if you can find the hiring manager for your position. Otherwise, the generic email address that contacted you is fine.